All our textile products are hand printed and made in and around New Delhi, India. We work with a family-run printers who hand screen print our designs onto fabric which are stitched into cushions, accessories and table linen in our studio. The majority of our bedding is also hand quilted in house. Our dhurries are handwoven in villages around Jaipur. A special mention goes to the fabric covered pom poms in the Pushkar Collection, made by Maninder’s grandmother (and friends) in their village on the outskirts of Panipat. Check out her picture on the right – she’s a superstar!
Customers in Delhi are welcome to give us a call on +91 11 416 00863 or email email@example.com to make an appointment to visit our showroom and studio space. For the full list of shops around the world that stock our products, take a look at the stockists page.
We are happy to design custom pieces wherever possible, however a minimum order quantity may apply. We love to collaborate on interesting projects – from furniture to product, graphics/illustration, interiors and fashion! For all inquiries, please email firstname.lastname@example.org with your proposal.
To be the first to know about new collections or product lines, sign up for our newsletter by clicking on the link in the footer or at the top of the homepage. We sometimes have special offers for subscribers, plus when you sign up you'll get a promo code for 10% off your first order, so keep a look out for our mails (check your junk folder if you don't find it straight away)! You can also follow us on Facebook, Twitter, Instagram and Pinterest for a peek at our inspiration and life behind-the-scenes in our studio.
Please check your junk or spam folder, you may find it in there! If you still can't see it, please email email@example.com and we'll happily send it across.
At the cart stage. Click where it says 'click here if you have a promotional code', a box will drop down. Enter the code and click apply! If you are having trouble, please email firstname.lastname@example.org and we'll do our best to help you out.
All our products are hand printed and hand made should be looked after with love! Please check the product details for specific care instructions, but in general we recommend that most products are dry cleaned and kept out of direct sunlight. If you are hand or machine washing products, we recommend you use a non-biological detergent with no optical whiteners, bleaching agents or enzymes as these can cause colours to fade or become patchy. All our fabrics are 100% natural and printed with water based inks. As with all natural fabrics, they may fade with time.
Cushion fillers are easily available. In the UK try John Lewis, Dunelm or Merrick & Day. In the USA try Pottery Barn or Crate and Barrel. In India try local markets or Shoppers Stop. Our cushions are standard sizes, but if you can’t find the exact size or if you want to make sure you get a plump look when filled, try a size slightly bigger. For our 45 x 45 cm cushion covers we use fillers with a weight of 600 grams for a nice, fluffy look.
We can provide fillers on request, with a minimum order quantity of 6. Please email email@example.com for a quote, remembering to mention your location.
Yes. Please email us at firstname.lastname@example.org with your requirements.
All orders are shipped from our studio in New Delhi, India using Fedex, UPS, DHL, DTDC, UK Mail or UBX.
Free Shipping on all products when paid for online by credit card, debit card or net banking. We also offer cash on delivery.* A convenience charge of Rs. 80 will be added to the total if you select this option at checkout.
*Due to new inter-state shipping regulations, unfortunately we are unable to offer cash on delivery in the following states: Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Chhattisgarh, Jammu & Kashmir, Jharkhand, Karnataka, Madhya Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Orissa, Rajasthan, Sikkim, Telegana, Tripura, Uttar Pradesh, Uttrakhand and West Bengal.
If a cash on delivery order is placed from any of these states, we'll get in touch seperately with a link to make the payment online before the order is shipped.
We ship all over the world, at a flat rate calculated by weight for different zones.
0 - 1.5 kg → USA + rest of world USD $14 / UK £9
1.6 - 4.5 kg → USA + rest of world USD $35 / UK £20
4.6 - 7.5 kg → USA + rest of world USD $70 / UK £40
7.5 kg + → FREE
When you review your order in the checkout, you will see the total shipping amount for the items that you have selected.
As soon you place your order, you will receive a confirmation email. Orders are dispatched from our studio in New Delhi, India within 1-2 working days unless otherwise stated in the product description. As soon as your order has been dispatched, you will receive an email with a tracking number which you can use to track your order on the website of the relevant courier company.
Orders will need to be signed for, so please choose a delivery address where someone will be in to receive it. You must provide a full address, including any special instructions, as we will not be responsible if the shipment goes missing due to the wrong address. If an incomplete address or phone number is provided, we will email you to ask for the full address/phone number. We are unable to schedule deliveries without a valid address and phone number, so if we do not get a reply after 2 attempts to reach you, we will cancel the order and refund the full amount.
Deliveries will take place between Monday-Friday, and will be attempted 3 times before they are returned to us. There will be additional fees for further shipping attempts, or for any change of address after the delivery has been scheduled and you have received your tracking number. Please allow 5-7 working days from dispatch for your goods to arrive, though in practice they usually arrive within 3 working days.
To make your shopping experience as simple as possible, we have arranged for Fedex/UPS/DHL to customs clear your goods and deliver them to your doorstep. We try to ensure that no additional duties or taxes will be charged. However as as these vary from country to country, they cannot be predicted and so any customs charges and/or handling fees charged by the courier company will be the buyer’s responsibility.
We really hope that you’re happy with your Safomasi purchase. If, however, you are unhappy or if your product has been damaged in transit, please contact us at email@example.com as soon as possible. We will offer a refund or replacement on any item as long as it is returned in its original condition and packaging within 15 days of receipt.
We are unable to reimburse shipping costs, including those to return the product to Safomasi, and we recommend that you obtain proof of postage on returning the item to us as we cannot accept responsibility for items lost in the post. Once we receive the item/s, the refund will be initiated. Refunds are subject to a 3.75% processing fee which is charged by our payment gateway and unfortunately cannot be avoided.
Please note that minor differences in colour, printing and placement of the print are not considered defects, but are part of the intrinsic hand made and hand printed nature of our products and are what makes each piece special.
You will be transferred to CCAvenue, a third party payment gateway to complete your transaction. CCAvenue is the biggest payment gateway in India, and a 100% secure, PCI DSS certified site, using the highest levels of encryption possible.
There are 3 ways to make your payment:
Cash on delivery
Credit / debit card: Visa, MasterCard, Maestro, Diners, American Express
Net banking: Available for the top 46 banks in India
Payment online is accepted only via credit card.
Credit cards valid for purchases in the UK: Visa and Mastercard
Credit cards valid for purchases in the US and rest of the world: Visa, Mastercard and American Express.
All orders are processed in the currency shown (GBP or USD), and for this some credit cards may charge a foreign transaction fee if your holding account is in a different currency. Please check with your card issuer if this is applicable to you, as we cannot predict or control bank fees and will not be responsible for them.
Occasionally banks put extra security on international payments and may not process your payment without verification, so if you have tried making the payment online and have been unsuccessfull but have entered all your details correctly, please contact your card issuer to make sure they have not blocked the payment for any reason.
Alternatively, if you do not have a credit card, or if you are facing issues making the payment online, please contact us on firstname.lastname@example.org and we can work out an another method for you to purchase our products.
We make every effort to ensure all products are in stock and up to date, but in the unlikely event that we do not have your chosen product we will contact you and offer either a refund or a later delivery if possible. Orders cancelled within 12 hours of being placed are entitled to a full refund. Please email email@example.com if you wish to cancel your order and we will issue the refund immediately. Please allow a few days for the refund to be reflected in your bank statement.
Prices are inclusive of taxes, but not any custom charges that may occur for international deliveries, or transaction fees that you may be charged by your bank for making a payment in a different currency to your holding account. We reserve the right to adjust any prices or shipping amounts at any time without notice.
We aim to display and describe accurately the colour of products on the website, however colour representation varies from monitor to monitor, so there may be some slight variation from the actual product you receive. Due to our large scale pattern repeats and the hand printed and hand made nature of our products, the crop of the pattern will vary from product to product, and print variations may occur. This is not considered a fault, it adds to the characteristics of each product and is part of what makes every single Safomasi product special and unique.
This site and its’ content - all images, text, design and graphics, are owned by Safomasi and are Copyright ©2013-2015 Safomasi. We are happy for people to share our images, but please make sure that you credit Safomasi and link to safomasi.com.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
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